Privacy Policy
Last Updated: 14 June 2025
East West Homes Properties LLC-SPC (“EWH”, “we”, “our”, or “us”) is dedicated to maintaining your privacy and ensuring the protection of your personal data. This Privacy Policy outlines how we gather, utilize, store, and disclose your information when you interact with us through our website, social media platforms, marketing initiatives, or property consultation services.
By using our services, you agree to this Privacy Policy and the practices described herein.
1. Information We Collect
Personal Information
- Contact Details: Full name, email, phone number, WhatsApp
- Property Preferences: Property type, location, budget, investment intent
- Form Submissions: Data from our website forms and landing pages
- Communication History: Conversations via email, WhatsApp, or calls
Automatically Collected Data
- IP Address and Device Type
- Browser and Operating System
- Page Visits and Duration
- Referrals and User Engagement
- Location Information
2. How We Use Your Information
- Property Matching: Share listings tailored to your needs
- Lead Evaluation: Assess your interest level and readiness
- Email & WhatsApp Marketing: Promotions, property alerts, newsletters (only with consent)
- Analytics: To enhance website experience and ad effectiveness
- Regulatory Compliance: Meet UAE and global legal obligations
3. Information Sharing and Disclosure
We may share your personal data under the following circumstances:
Trusted Business Partners:
- Registered real estate developers and property owners
- Approved mortgage and financial consultants
- EWH’s authorized sales representatives
- Meta, Google, and ad platforms for retargeting campaigns
Legal Compliance:
We will disclose your information if mandated by law or government regulation.
4. Data Security
- SSL encryption secures data transmission on our site
- Restricted internal access to client information
- Automated backups and active intrusion monitoring
- Reputable third-party providers like Meta and WhatsApp Business
While we take comprehensive precautions, no system is entirely immune to risk. Data shared over public platforms like WhatsApp may carry inherent vulnerabilities.
5. Cookies and Tracking Technologies
- Analyze ad performance and conversion metrics
- Improve browsing experience and page speed
- Study visitor interactions and interest areas
- Create remarketing lists on Facebook, Google, Instagram
Users can control cookie preferences directly through their browser settings.
6. Third-Party Services
To support our operations, we may utilize third-party platforms such as:
- Meta Ads, Google Ads, YouTube Ads
- Customer Relationship Management (CRM) systems
- WhatsApp Business API for client interaction
- Secure payment processors (if applicable)
Each provider has its own privacy standards and terms of service.
7. Data Retention
- Lead data: Retained for 24 months
- Client transaction records: Stored for 5 years (UAE law)
- Email & WhatsApp marketing lists: Until user opts out
- WhatsApp messages: Stored according to WhatsApp retention policy
8. Your Rights and Choices
As a user, you may:
- Access your personal data
- Request corrections or deletions
- Withdraw marketing consent at any time
- Unsubscribe from email or WhatsApp communications
For any such requests, please contact us via 📩 info@ewhproperties.com
9. Children’s Privacy
Our services are exclusively for individuals aged 18 years and above. We do not knowingly collect personal information from minors.
10. Updates to This Policy
This Privacy Policy may be revised periodically. The updated version will be indicated by the “Last Updated” date at the top of this page.
Privacy Policy
Last Updated: 14 June 2025
East West Homes Properties LLC-SPC (“EWH”, “we”, “our”, or “us”) is dedicated to maintaining your privacy and ensuring the protection of your personal data. This Privacy Policy outlines how we gather, utilize, store, and disclose your information when you interact with us through our website, social media platforms, marketing initiatives, or property consultation services.
By using our services, you agree to this Privacy Policy and the practices described herein.
1. Information We Collect
Personal Information
- Contact Details: Full name, email, phone number, WhatsApp
- Property Preferences: Property type, location, budget, investment intent
- Form Submissions: Data from our website forms and landing pages
- Communication History: Conversations via email, WhatsApp, or calls
Automatically Collected Data
- IP Address and Device Type
- Browser and Operating System
- Page Visits and Duration
- Referrals and User Engagement
- Location Information
2. How We Use Your Information
- Property Matching: Share listings tailored to your needs
- Lead Evaluation: Assess your interest level and readiness
- Email & WhatsApp Marketing: Promotions, property alerts, newsletters (only with consent)
- Analytics: To enhance website experience and ad effectiveness
- Regulatory Compliance: Meet UAE and global legal obligations
3. Information Sharing and Disclosure
We may share your personal data under the following circumstances:
Trusted Business Partners:
- Registered real estate developers and property owners
- Approved mortgage and financial consultants
- EWH’s authorized sales representatives
- Meta, Google, and ad platforms for retargeting campaigns
Legal Compliance:
We will disclose your information if mandated by law or government regulation.
4. Data Security
- SSL encryption secures data transmission on our site
- Restricted internal access to client information
- Automated backups and active intrusion monitoring
- Reputable third-party providers like Meta and WhatsApp Business
While we take comprehensive precautions, no system is entirely immune to risk. Data shared over public platforms like WhatsApp may carry inherent vulnerabilities.
5. Cookies and Tracking Technologies
- Analyze ad performance and conversion metrics
- Improve browsing experience and page speed
- Study visitor interactions and interest areas
- Create remarketing lists on Facebook, Google, Instagram
Users can control cookie preferences directly through their browser settings.
6. Third-Party Services
To support our operations, we may utilize third-party platforms such as:
- Meta Ads, Google Ads, YouTube Ads
- Customer Relationship Management (CRM) systems
- WhatsApp Business API for client interaction
- Secure payment processors (if applicable)
Each provider has its own privacy standards and terms of service.
7. Data Retention
- Lead data: Retained for 24 months
- Client transaction records: Stored for 5 years (UAE law)
- Email & WhatsApp marketing lists: Until user opts out
- WhatsApp messages: Stored according to WhatsApp retention policy
8. Your Rights and Choices
As a user, you may:
- Access your personal data
- Request corrections or deletions
- Withdraw marketing consent at any time
- Unsubscribe from email or WhatsApp communications
For any such requests, please contact us via 📩 info@ewhproperties.com
9. Children’s Privacy
Our services are exclusively for individuals aged 18 years and above. We do not knowingly collect personal information from minors.
10. Updates to This Policy
This Privacy Policy may be revised periodically. The updated version will be indicated by the “Last Updated” date at the top of this page.
